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FAQ

  • How long can I get the feedbacks after we sent the inquiry?

    We will reply to you within 72 hours of the working day.

  • Are you a direct manufacturer or trading company?

    We have a factory, and we also have our own international sales department. We produce and sell all by ourselves.

  • What products can you offer?

    We are a modern private enterprise integrating the manufacture of pumps for environmental protection and air conditioning. mold design and manufacture, die casting of aluminum alloy, surface treatment, and precision processing.
    At present, the special water pump for environmental protection, air conditioning, and multi-functional submersible pumps are the leading products of the company.

  • Can you do customized products?

    Yes, we are mainly doing customized products according to the customers' drawings or samples.

  • How about the capacity of your company?

    We operate 180T, 280T, 400T, and 630T die-casting machines, injection molding machines, and other machining equipment. We also have an experienced team of technicians and engineers in the cooling fan pump and die-casting industries. With over 25 years of development, Tianhao has become one of the major manufacturers of industrial and household air-conditioning pumps in China, and we are a preferred water pump supplier for many well-known air-conditioning brands in China.

  • What’s the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc.

    For mass production goods, you need to pay a 30% deposit before producing and a 70% balance against a copy of the documents. The most common way is by T/T. L/C is also acceptable.

  • How to deliver the goods to us?

    Usually, we ship by sea via Ningbo Port, which is about 70 km from our factory, making sea freight convenient and efficient. For urgent orders, air shipment via Ningbo Airport or Shanghai Airport is also available.